Returns & Refunds

To ask about a return, cancellation, damaged item, or incorrect item, email support@deskchargers.com. Include your order number, the email used for the order, the product name, and the reason for your request.

Damaged, faulty, or incorrect items

Describe what happened and include photos or a short video where useful. Stop using an item that appears damaged or unsafe. Keep the product and packaging while we review the issue and provide next steps.

Cancellations and other returns

Contact us as soon as you know you want to cancel or return an item. The next steps depend on the reason for the request, the order's status, the terms provided for that order, and applicable consumer law.

Please get return instructions before sending a parcel. The sender address on the original package may not be the correct return address. We will explain the return destination and any applicable shipping arrangements when reviewing your request.

Refund questions

If a refund is approved or required, we will confirm the amount and the processing details. The time it takes to appear can depend on the payment service and your bank.

This page does not remove or restrict any cancellation, return, repair, replacement, or refund rights you have under applicable law. Contact support if the terms for your order are unclear before you pay.